radarhoki Platform Privacy Notice

This page describes what we collect when you use radarhoki and how we keep that data protected. We take your privacy seriously and handle all personal information according to applicable data-protection law. Our approach is transparent: we collect only what we need to operate our platform, verify your identity, process payments, and provide customer support.

When you create an account on radarhoki, deposit funds, play slot games, place sportsbook bets, or access our live-dealer tables, you share information with us. We use that information to authenticate you, prevent fraud, comply with regulatory requirements, and improve your experience. We do not sell your data to third parties for marketing purposes.

Our servers may sit outside your jurisdiction. By using radarhoki, you consent to the transfer and processing of your data in the locations where we operate. If you have questions about how we handle your information, contact our support team through the in-app help channel.

What Data We Collect on radarhoki

We collect personal information during account registration: your full name, email address, phone number, date of birth, and residential address. We also collect identity documents (national ID or passport) as part of our KYC verification process. This information is required to comply with anti-money-laundering regulations and to confirm that you are eligible to use our services.

When you use radarhoki, we collect transaction data: deposit amounts, withdrawal requests, payment method details, and game activity logs. We record your IP address, device type, browser information, and access timestamps. We use cookies and similar tracking technologies to remember your preferences and to detect suspicious account activity.

We do not collect sensitive personal data (such as health or biometric information) unless you voluntarily provide it to our support team. We do not track your location in real time, though we may infer your general location from your IP address to verify that you are in a jurisdiction where our services are available.

How We Use Your Information on radarhoki

We use your personal information to operate radarhoki: to authenticate your login, process your deposits and withdrawals, and settle your bets and game outcomes. We verify your identity to prevent fraud and to comply with anti-money-laundering law. We use your contact information to send you account notifications, payment confirmations, and support responses.

We analyze your activity data to improve our platform, detect patterns of abuse, and enhance security. We may contact you via email or SMS to notify you of account changes, security alerts, or updates to our terms. We do not use your data for direct marketing unless you have opted in to receive promotional communications.

• 1
  Account verificationKYC

  We verify your identity using your national ID or passport to confirm eligibility and prevent fraud.

• 2
  Payment processingTransactions

  We share deposit and withdrawal details with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to complete your requests.

• 3
  Regulatory complianceLegal

  We retain records and may disclose information to government agencies or regulators as required by law.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate radarhoki. Payment processors handle your deposit and withdrawal transactions. Identity-verification vendors confirm your KYC documents. Cloud-hosting providers store our databases and backups. These processors are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your information if required by law, court order, or government request. We do not sell your personal data to advertisers or data brokers. We may share aggregated, anonymized statistics (such as the number of active accounts in Jakarta or Surabaya) for business analysis, but this information cannot identify you.

If radarhoki is acquired or merged with another company, your data may be transferred as part of that transaction. We will notify you of any material change in how your information is handled.

How We Protect Your Data on radarhoki

We use industry-standard encryption (SSL/TLS) to protect data in transit between your device and our servers. Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication (2FA) on your radarhoki account for additional security.

We maintain access controls and regularly audit our systems for vulnerabilities. Our staff can access your data only when necessary to provide support or comply with legal obligations. We do not guarantee absolute security; no system is immune to all attacks. If we detect a data breach, we will notify affected users and relevant authorities as required by law.

Cookies and Tracking Technologies

We use cookies to store your login session, remember your preferences, and track your activity on radarhoki. Essential cookies are necessary for the platform to function; you cannot disable them. Analytics cookies help us understand how users interact with our site. You may disable non-essential cookies through your browser settings, though this may limit your experience.

We do not use cookies to track you across other websites. Third-party analytics providers (such as Google Analytics) may place cookies on your device to help us measure traffic and user behaviour. These providers have their own privacy policies and are not controlled by radarhoki.

Contact Us About Your Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or want to report a privacy concern, contact our support team through the in-app help channel or email us directly. We will respond to your request within 30 days.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy notice may be updated periodically; we will notify you of material changes via email or in-app notification.